You can quickly and easily answer all the basic questions to "What browser are you using?" by using a single website. This is fast, simple and safe to use.

Visit and then copy the link provided at the top of the page and send it to the technician.

Example of the information gathered:

Browser details
Operating system Windows 8.1
IP address
Javascript enabled Yes
Cookies enabled Yes
Flash version 16.0.0
Java version 1.8.0_25
Websockets supported Yes
Browser size 1247 x 793
Screen size 1920 x 1080
Color depth 24 bit